Charging Station Diagnostic System. A comprehensive E2E diagnostic platform that defines a new standard for e-mobility infrastructure reliability and uptime.
While traditional CSMS platforms handle sessions and billing, CSDS is a specialized OCPP server that automatically orchestrates diagnostic collection the moment a technical failure is detected.
Our platform leverages edge firmware to enrich diagnostic logs with comprehensive, low-level data. This ensures your intelligence layer has the rich context required for unified and accurate Root Cause Analysis (RCA).
Built-in automation to trigger deep log collection instantly upon fault detection, eliminating the delay between incident and analysis.
Our edge firmware augments logs with comprehensive technical telemetry, providing the “missing link” for precise intelligence analysis.
Dedicated C++ agents for ultra-high-speed telemetry capture directly on the device.
Automatic telemetry collection triggered instantly upon session failures.
Automated root-cause analysis and pattern recognition for similar charging issues.
Proactive intelligent self-healing and mitigation of detected problems.
Kano Software creates and supports the Unified Error Codes (UEC) initiative. We lead the movement away from proprietary, cryptic status logs toward a shared, actionable diagnostic schema for the entire e-mobility ecosystem.
{
"uec_version": "1.0",
"error": "ISO15118_Handshake_Timeout",
"severity": "Critical",
"context": {
"cp_state": "B",
"pwm_duty": "10%",
"slac_status": "Success"
},
"timestamp": "2026-01-26T22:00:00Z"
}
Know exactly what’s wrong before arriving. Reduce “truck rolls” by getting the right spare parts the first time.
Offer enterprise-grade observability out of the box. Gain competitive edge with high-uptime firmware.
Monitor thousands of chargers with automated RCA. Shift from reactive repairs to predictive maintenance.
Whether you are an EVSE manufacturer or a CPO looking to empower your field service technicians, we are here to help you redefine reliability.