2 components of customer support

Software updates

Kanosoftware releases Kano MDM several times a year with new fun­c­ti­o­na­li­ty and bug fix­ed. Cu­s­to­mers under ma­in­­te­na­­nce can ins­tall new Kano MDM re­le­as­es and patches.

Technical assistance

Kanosoftware will provide remote technical support services via email, issue tracker, and phone to autho­ri­z­ed mem­bers of the sup­port team of the par­tner or customer.

2 components of customer support

Software updates

Kanosoftware releases Kano MDM several times a year with new fun­c­ti­ona­li­ty and bug fixed. Cus­tomers under main­­te­­na­­n­ce can ins­tall new Kano MDM re­le­as­es and patches.

Technical assistance

Kanosoftware will provide remote technical support services via email, issue tracker, and phone to authorized members of the support team of the partner or customer.

Support benefits

Clients request closing

Kanosoftware support team follows up to ensure customer's satisfaction and to identify ways of improvement.

Multi-language support

We have support specialists fluent in English, Russian, Ukrainian.

Dedicated manager

Dedicated project manager for the customer is notified all its support issues and can help support team if necessary.

Support benefits

Clients request closing

Kanosoftware support team follows up to ensure customer's satisfaction and to identify ways of improvement.

Multi-language support

We have support specialists fluent in English, Russian, Ukrainian.

Dedicated manager

Dedicated project manager for the customer is notified all its support issues and can help support team if necessary.