Kanosoftware releases Kano MDM several times per year with new functionality and bug fixed.
Customers under maintenance can install new releases of the Kano MDM as well as install patches, and bug fixes provided to the supported customers.
Kanosoftware will provide remote technical support services via email, issue tracker, and phone to authorized members of the support team of the partner or customer.
We have support specialists fluent in English, Russian, Ukrainian.
Dedicated project manager for the customer is notified all its support issues and can help support team if necessary.
Kanosoftware support team follows up to ensure customer's satisfaction and to identify ways of improvement.